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Installation
Device Setup
WiFi Connectivity
Troubleshooting
How do I install my camera?
Use the mounting kit and follow the Imou Life setup guide.
Can I install camera outdoors?
Yes, supported outdoor models are weather resistant.
Do I need professional installation?
No, most cameras support DIY installation.
Where should I place camera?
Install at entry points and high-visibility areas.
Can camera be wall mounted?
Yes using included mounting bracket.
Can I install on ceiling?
Yes, rotate image from app settings.
What tools are required?
Basic drill and screwdriver recommended.
Does camera need power adapter?
Yes unless using battery model.
Is QR code needed during setup?
Yes for device pairing.
Can I reinstall camera later?
Yes anytime using reset button.
How do I setup device first time?
Open Imou Life → Add Device → Scan QR code.
How long setup takes?
Usually less than 2 minutes.
Why QR code not scanning?
Clean lens and improve lighting.
Can I setup multiple cameras?
Yes unlimited cameras supported.
Does setup require internet?
Yes WiFi required.
Can I change device name?
Yes from device settings.
Can I reset device setup?
Press reset button 10 seconds.
Is Bluetooth required?
Not required.
Can setup be done remotely?
Initial setup must be local.
Does device support hotspot setup?
Yes supported models allow hotspot pairing.
Why camera offline?
Check router power and signal strength.
Supported WiFi band?
Most models support 2.4GHz.
Can camera connect 5GHz?
Depends on model.
Weak signal solution?
Move router closer.
Can extender help?
Yes improves connectivity.
WiFi password change issue?
Reconnect device again.
Router restart required?
Sometimes recommended.
Can LAN cable connect?
Supported on select models.
Distance limit?
Within 10-15 meters recommended.
Interference issues?
Avoid microwave & metal obstacles.
How do I install my camera?
Use the mounting kit and follow the Imou Life setup guide.
Can I install camera outdoors?
Yes, supported outdoor models are weather resistant.
Do I need professional installation?
No, most cameras support DIY installation.
Where should I place camera?
Install at entry points and high-visibility areas.
Can camera be wall mounted?
Yes using included mounting bracket.
Can I install on ceiling?
Yes, rotate image from app settings.
What tools are required?
Basic drill and screwdriver recommended.
Does camera need power adapter?
Yes unless using battery model.
Is QR code needed during setup?
Yes for device pairing.
Can I reinstall camera later?
Yes anytime using reset button.
How do I setup device first time?
Open Imou Life → Add Device → Scan QR code.
How long setup takes?
Usually less than 2 minutes.
Why QR code not scanning?
Clean lens and improve lighting.
Can I setup multiple cameras?
Yes unlimited cameras supported.
Does setup require internet?
Yes WiFi required.
Can I change device name?
Yes from device settings.
Can I reset device setup?
Press reset button 10 seconds.
Is Bluetooth required?
Not required.
Can setup be done remotely?
Initial setup must be local.
Does device support hotspot setup?
Yes supported models allow hotspot pairing.
Why camera offline?
Check router power and signal strength.
Supported WiFi band?
Most models support 2.4GHz.
Can camera connect 5GHz?
Depends on model.
Weak signal solution?
Move router closer.
Can extender help?
Yes improves connectivity.
WiFi password change issue?
Reconnect device again.
Router restart required?
Sometimes recommended.
Can LAN cable connect?
Supported on select models.
Distance limit?
Within 10-15 meters recommended.
Interference issues?
Avoid microwave & metal obstacles.
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